Question 1

What types of supplements does Apeiron Elementals offer?

Accepted Answer

Our diverse array of supplements is designed to provide high-quality nutritional support while also focused on the basics. This includes strengthening the foundation that can promote healthy aging, starting at the cellular level. We choose ingredients that help counteract the stresses of modern living - antioxidants to reduce inflammation, adaptogens to enhance resilience, and nutrients to nourish critical systems. Whether you're looking for comprehensive well-being or targeted support, our meticulously crafted supplements cater to a spectrum of health goals, ensuring a holistic approach to your nutritional needs.

Question 2

What Research Goes Into Apeiron Elementals Products?

Accepted Answer

At Apeiron Elementals, we understand that what gets measured gets managed. For this reason, we ensure that scientific principles, including working with evidence-based outcomes, are at the core of what we do. This allows us to offer products that effectively deliver the benefits you’re looking for, safe and efficiently. Our medical director designs formulas with outcomes in mind using his decades of clinical experience. Meanwhile, our manufacturers maintain FDA-registered facilities and ensure rigorous testing is performed throughout the manufacturing process in accordance with current Good Manufacturing Practices (cGMP).

Question 3

How Do I Use Apeiron Elementals’ Products?

Accepted Answer

All our health and wellness products are clearly labeled with a full list of ingredients as well as the recommended dosage. Our products are designed to work alone and synergistically allowing our clients and customers to address multiple wellness goals at the same time. Your regimen may vary based on many factors such as your age, the type of supplement, your goals, and much more. All these factors are well detailed in our product documentation which is available on our website. We always recommend talking to your doctor first before starting on any supplement. This is to avoid any negative interaction with medication that you may be using. Of course, our experts are on hand to answer any questions that you may have about any of our products.

Question 4

How Safe Are Apeiron Elementals’ Health and Wellness Products?

Accepted Answer

All our health and wellness products are extensively tested to ensure that they are safe for use. We are committed to transparency when it comes to the ingredients that we use in our products so you know exactly what you are taking. Our focus on safety extends to our tamper-proof packaging that ensures you get your health and wellness products in as sterile a state as when they left our manufacturing plant. This guarantees you quality and safety, meaning you can use our products with confidence and peace of mind.

For more information about our supplements, don’t hesitate to contact us today.

Question 5

What Are Your Shipping Policies?

Accepted Answer

At Apeiron Elementals, we are committed to ensuring that you have a great all-around experience when buying and using our products. This is why we offer our customers free standard shipping for orders above $150. Our standard shipping covers domestic orders which we define as covering the United States. Standard orders take 1-2 working days except Hawaii, Alaska, and Puerto Rico where
shipping takes 1-2 weeks for the order to arrive. For our customers in Guam and the US Virgin Islands, standard orders will typically arrive between 3 and 5 weeks.

Question 6

When can I expect to receive my order?

Accepted Answer

Question 7

Where does the product ship from?

Accepted Answer

Central Illinois

Question 8

Will my package ship out the same day I place my order?

Accepted Answer

Orders are processed and shipped by 4:40pm CDT. If you order is placed after that time it will be shipped on the next business day. Business days are Monday through Friday, not including national holidays. If your package handling time exceeds 48 business hours for an extenuating circumstance, you will be directly notified.

Question 9

Do you ship internationally?

Accepted Answer

Yes. See our full shipping policy for a list of countries that we currently ship to.

Please note: Each country has different laws and regulations about buying products from other countries. Before you place your order, please be sure of your local customs laws concerning the shipment of dietary supplements. It is your responsibility to know what is legal in your country and what is not.

Question 10

Can I use a coupon code on my subscription order?

Accepted Answer

Most promotional coupon codes cannot be stacked on top of subscription discounts. The promotional notification will indicate whether it can be used in conjunction with subscription purchases.

Question 11

How do I modify or cancel my subscription?

Accepted Answer

Please log into your subscription portal to manage, edit or cancel your subscription.

Question 12

Can I choose a different delivery schedule other than 30 days (i.e. 45, 60, 90)?

Accepted Answer

Yes. Log into your subscription portal via our store site and edit delivery details as needed.

Question 13

What is timeframe for canceling my subscription before it renews again?

Accepted Answer

Subscription customers can log into their subscription portal to view details of their upcoming order(s). Additionally, an automated email is sent out 3 days prior to a subscription order payment processing. Best practice is to log into the portal to make changes or to cancel your subscription order 24 hours before the order is set to process.

Question 14

Does Aperion store my credit card information?

Accepted Answer

We do not store your credit card information. When you make a purchase, your payment is securely processed through PCI-compliant payment gateways that handle your credit card data with the highest security standards.

Your security and privacy are our top priorities when shopping with us.

Question 15

What payment methods do you accept?

Accepted Answer

We currently accept all major credit cards as well as PayPal, ApplePay and GooglePay

Question 16

Can I make a return on my order if I no longer want the product?

Accepted Answer

We accept returns on any unopened product within 90 days of purchase date.

Question 17

How long does a return take?

Accepted Answer

Once we receive the product, we will refund your method of payment. Credit card refunds can take approximately 10 days to process.

Question 18

How do I become a wholesale partner?

Accepted Answer

Please visit our 'Wholesale Information' page listed under Resources on the top menu for information on how to become a partner.

Question 19

How does whitelabling work?

Accepted Answer

If your company is interested in white labeling with Apeiron Elementals, use our 'Contact Us' feature or reach out via email to store@apeironzoh.com.

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